Privacy Policy

1. Who is responsible for processing your data?
Bright Business SRL
Rue du Bois Là-Haut, 52, 7000 Mons, Belgium
info@hubiz.app

2. What data do we collect?
We only collect data necessary for the use of our services:

Identification data (first name, last name, phone number, email)

Connection data (IP address, logs)

Booking and usage data (reserved rides, journeys, schedules)

Billing data (information required for payment processing)

Communications through our forms or contact channels

3. Why do we collect your data?
Your data is processed for the following purposes:

To provide access to our services and ensure their proper functioning

To manage bookings, rides, and service orders

To communicate with you (confirmation, support, assistance)

To comply with our legal obligations (accounting, security, disputes)

To improve our services (statistics, feedback)

4. With whom do we share your data?
Your data is shared only with:

Our technical providers (hosting, maintenance, payment tools)

Drivers and Partners for the execution of your rides

Competent authorities if required by law
We never sell your data.

5. How long do we retain your data?
Your data is retained only as long as necessary:

Account data: until the account is deleted

Billing data: according to legal obligations (e.g., 7 years)

Cookies: according to the durations specified in our cookie policy

6. What are your rights?
In accordance with the GDPR, you have the right to:

Access: know what data we hold about you

Rectification: correct your data if it is inaccurate

Erasure: request deletion of your data (unless it is required to meet a legal or contractual obligation)

Restriction and objection: limit or refuse certain processing

Data portability: obtain your data in a readable format

Please note:
We cannot delete data that:

Relates to transactions (invoices, payments), which must be retained to comply with accounting and tax obligations

Is necessary for the prevention or defense in the event of a legal dispute

Is required by authorities (for example, for security or anti-money laundering purposes)

To exercise your rights, contact: info@hubiz.app

7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.

8. Updates
This policy may be updated to reflect legal or technical changes. The latest version is always available on this page.